Wiki source code of Post A Payment
Version 16.1 by Isaac Mejia on 2026/06/08 20:03
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1.1 | 1 | {{include reference="KBArticleHeader.WebHome"/}} |
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| 3 | **Post a Payment** is where you are able to post payments for **Membership Dues, Activity Packages** and **Point of Sale Items**. You can also create credits on members accounts for future items, as long as there are no open invoices. This guide will go over the basics of **Post a Payment**. | ||
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| 5 | == How To Access Post a Payment == | ||
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| 7 | You can access **Post a Payment** from **three** locations in the **Club Advantage** software. | ||
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| 9 | The first location is on the **Operations**page. There are links for different tabs in **Post a Payment** on the right. | ||
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| 11 | The second is within the **Point of Sale**. In the top right corner you will see a link for **Post a Payment**. | ||
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| 13 | The third is located on the **Dashboard**tab of any given member’s **Profile**. You will see two “**Pay**“ buttons located near the top left of the **Dashboard**tab. | ||
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| 15 | **Clicking** on any of these links will forward you to **Post a Payment.** | ||
| 16 | |||
| 17 | == Post a Payment == | ||
| 18 | |||
| 19 | [[image:1560150052.png]] | ||
| 20 | This is **Post a Payment**. This main screen is where you will be posting payments and member credits. If you did not access **Post a Payment**via a member’s **Profile** we will need to search for a member first. | ||
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| 22 | If you know the member’s **Account Number** who you wish to post payments for, enter in that number in the **Account Number** field in the top left. | ||
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| 24 | If you don't know the members **Account Number** you can select the **Magnifying Glass** icon next to the **Account Number**field. The**Search**overlay will appear, allowing you to search for the member in question. | ||
| 25 | |||
| 26 | == Member Search == | ||
| 27 | |||
| 28 | [[image:1560051741.png]] | ||
| 29 | This is the **Member Search** overlay: | ||
| 30 | |||
| 31 | You can search for the member using the following: | ||
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| 33 | **First and/or Last Name, Member ID, Account #, Alt. Account #, Phone # or Bar-code card**. | ||
| 34 | |||
| 35 | Once you have placed information in any of the **Search Criteria** fields click on **Search**. | ||
| 36 | |||
| 37 | When you hit **Search** all of the search results regarding your criteria entered will appear. Once you have found the account you are looking for**Click** on that persons name to select them. | ||
| 38 | |||
| 39 | == Payment Screen Unpaid or Partially Paid Invoices == | ||
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| 41 | [[image:1560313885.png]] | ||
| 42 | After selecting the members name all amounts that are due on their account will appear under the **Unpaid or Partially Paid Invoices Tab**. You will also see some of the members basic information including the **Current Balance Due**. | ||
| 43 | |||
| 44 | == Selecting Invoice Number == | ||
| 45 | |||
| 46 | [[image:1560248364.png]] | ||
| 47 | At a glance you may not immediately recognize what exact items are a due. **Clicking** the **Invoice Number** you will find more information on the particular invoice, such as the **Transaction ID, Due Date, Description**of the item,****and the**Amount Due**. | ||
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| 49 | == Membership Dues/Activity Packages == | ||
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| 51 | [[image:1560051749.png]] | ||
| 52 | If members want to make payments for **Future Transactions**you may do so by accessing their **Membership Dues** or **Activity Packages** by selecting the appropriate tabs above. Due dates for these **Future Transactions**will be displayed. Click under the **Pay column** for the corresponding invoice and type in the amount they are paying. | ||
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| 54 | //**You will not be able to process future transactions if there are open and unpaid invoices (Amounts Due Today). Open Invoices have to be paid before making any future payments.**// | ||
| 55 | |||
| 56 | == Pay Amount == | ||
| 57 | |||
| 58 | [[image:1560248372.png]] | ||
| 59 | To start posting a payment onto a members account you will need to type the total amount they are paying under the **Amount** field off to the left. | ||
| 60 | |||
| 61 | Once you have placed that amount in that field, **Click** on the amounts to the right of the **Invoices** you wish to mark as paid for. | ||
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| 63 | If it is a lesser amount than the total of the invoice, type in that specific amount in the field. This is known as a **Partial Payment**. | ||
| 64 | |||
| 65 | == Payment Method == | ||
| 66 | |||
| 67 | [[image:1560182809.png]] | ||
| 68 | With the **Pay Amounts** complete we will need to select the **Payment Method** for the payment we are posting. | ||
| 69 | |||
| 70 | Near the bottom left you will see the **Payment Method** drop-down list. Select the drop-down list and then select the corresponding **Payment Method** of how the member is paying. | ||
| 71 | |||
| 72 | == Cash Drawer Box and Confirm Payment == | ||
| 73 | |||
| 74 | [[image:1560182815.png]] | ||
| 75 | After selecting the **Payment Method**, you will see the **Cash Drawer Box**. If you wish the amount you are collecting to appear in your **Cash Drawer** and **Cash Drawer Reports**, **Click** on the box to have it checked. If not, make sure it is left **Blank and Un-Checked.** | ||
| 76 | |||
| 77 | You are now ready to confirm the payment. Run your mouse to the **Confirm Payment** button and **Click**on it. | ||
| 78 | |||
| 79 | == Confirming the Payment == | ||
| 80 | |||
| 81 | [[image:1560117304.png]] | ||
| 82 | You will be forwarded to this screen: | ||
| 83 | |||
| 84 | This screen is to review the **Account Number, Payment Amount and Payment Method** along with the **Invoices** you are processing one last time. | ||
| 85 | |||
| 86 | If you are paying for **Future Dues**or **Future Activity Package** payments they will be listed under the **Membership Dues** and **Activity Packages**sections. | ||
| 87 | |||
| 88 | Once everything has been confirmed, select the **Confirm**button to **Post the Payment**. | ||
| 89 | |||
| 90 | == Signature Pad == | ||
| 91 | |||
| 92 | [[image:1560117310.png]] | ||
| 93 | If your facility has a **Signature Pad** and you would like for your members to sign on their receipts for **Credit Card Payments**, after a **Credit Card** payment has been processed and approved you will be forward to this screen to ask if you would like to take a signature. | ||
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| 95 | From there the member will be able to sign their name on their receipt using the **Signature Pad**. | ||
| 96 | |||
| 97 | //**(This feature is only for clubs that have a Signature Pad. If you have the Signature Pad and you would like this feature please call eFit Financial at 877-772-3348 so that we activate it for you.)**// | ||
| 98 | |||
| 99 | == Receipt Options == | ||
| 100 | |||
| 101 | [[image:1560248380.png]] | ||
| 102 | After confirming the payment you will be forwarded to this screen, where you can **Print or Email the Receipt** to the member. | ||
| 103 | |||
| 104 | == Receipts == | ||
| 105 | |||
| 106 | [[image:1559986213.png]] | ||
| 107 | |||
| 108 | [[image:1560313895.png]] | ||
| 109 | The****picture above is what you should see if you select **Print Receipt**, and the picture below is what it would look like if you were to select **Email Receipt**. | ||
| 110 | |||
| 111 | If the member does not have an **email address** on file you will need to enter it in “**To"** section, to send it to them. | ||
| 112 | |||
| 113 | == Completed == | ||
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| 115 | Once the transaction is completed you will be forwarded back to the main screen of **Post a Payment**, where you can choose to post another payment on a members account. | ||
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| 117 | This completes the **Post a Payment** overview. If you require further assistance with **Post a Payment**or anything else in **Club Advantage**, please call the eFit Technical Support line (877-772-3348) where our support staff will be happy to assist further! |