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Version 11.1 by Isaac Mejia on 2026/06/08 20:03
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1 {{include reference="KBArticleHeader.WebHome"/}}
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3 This guide will explain the steps necessary to install the latest version of Java, and also how to install the Crystal Reports Print Control driver.
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5 == Java Installation ==
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7 [[image:1602682985.png]]
8 Once on [[java.com>>http://java.com]] click the red button that says **Java Download**.
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10 [[image:1602486421.png]]
11 On the next page, click the red button that says **Agree and Start Free Download**.
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13 [[image:1602486429.png]]
14 Java will start to download. Once downloaded, open the file by clicking on it.
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16 [[image:1602551951.png]]
17 On the **Welcome to Java** window, click the **Install** button.
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19 [[image:1602748500.png]]
20 During the installation, and/or once the Java installation is complete, you may be prompted to **close or restart the web browser**.
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22 == Crystal Reports Print Control ==
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24 [[image:1602748506.png]]
25 In addition to the **standard browser settings** required for Club Advantage, in order to print any reports from eFit Financial, the **Crystal Reports Print Control** must be installed. After you've completed the Java installation, log into Club Advantage and and run any report from the **Reports** page.
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27 [[image:1602748512.png]]
28 At the top left of the screen, click on the **printer icon**.
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30 [[image:1602748518.png]]
31 You should see a small **pop-up window** that looks like this. Clicking Export should download the report as a PDF to your computer.
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33 If this window does not appear, it is likely that the browser isn't**configured properly**, the Java install is **out-of-date**, or possibly the **User Account Control** is turned on in the **Control Panel**.