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Wiki source code of How To Reinstate A Member

Version 5.1 by Isaac Mejia on 2026/06/08 19:59
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1 {{include reference="KBArticleHeader.WebHome"/}}
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3 To **Reinstate** a member is to make a member that has a status in Brivo of suspended, active again. In this lesson we will be showing you how to reinstate a member through **Brivo Member Maintenance**.
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5 == How to Get to Brivo Member Maintenance ==
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7 [[image:1599930410.png]]
8 The first step to **Reinstate a User Account** in the new **Brivo Member Maintenance** is to go to the members **Brivo Member Maintenance** page.
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10 You can access this two ways on the **Operations**page - by going to **Brivo Members** or by going onto the **Member Profile** for the member (pictured above).
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12 If your not sure on how to access **Brivo Member Maintenance**, please look over the **Overview of Brivo Member Maintenance** lesson for instructions.
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14 == Brivo Member Maintenance and the Member Brivo Status ==
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16 [[image:1599930417.png]]
17 Now that **Brivo Member Maintenance** is up you will see that the members Brivo status is **Suspended** we will want to change that to let the member have access.
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19 On the right hand side you will see a link that says **Reinstate**. Run you mouse to that link and select it.
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21 == Confirmation ==
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23 [[image:1599897653.png]]
24 Now that you have selected the **Reinstate** link a confirm screen will appear asking if you are sure you would like to **Reinstate** access for the member. Please run your mouse and select **Yes**.
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26 == Finished ==
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28 [[image:1599897659.png]]
29 Now that you have selected **Yes** you will see a message on the top appear informing you that the member is active and has access at this time.
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31 You will also notice the Brivo status of **Active**.
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33 That completes the **How to Reinstate a Member**lesson.