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Version 11.1 by Isaac Mejia on 2026/06/08 20:03
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Isaac Mejia 1.1 1 {{include reference="KBArticleHeader.WebHome"/}}
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3 **Brivo Member Maintenance** is a new enhancement for all of our **Brivo Access Control** clubs. **Brivo Member Maintenance** or **B.M.M.** for short will let our****Brivo clubs have more control over their Brivo panels through our **Club Advantage** software than ever before. This is a brief overview of **B.M.M.**and what you will be looking for when navigating through this feature.
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5 == Accessing B.M.M. through Operations ==
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7 [[image:1590558846.png]]
8 On the **Operations**page of Club Advantage, you will see a section labelled **Brivo**, containing two links: **Groups**and **Members**. We will be going over **Groups**later, but for now select **Members**to open **B.M.M.**
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10 Once you select **Members**from the two links, a**Find a Member**screen will appear for you to find you to find any member you have.
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12 You can find any member through the **Search Criteria** field by their **First**or**Last name**, **Member ID**, **Account #**, **Alt Account #** or **Phone Number**.
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14 Once you find the account you are looking for select the **member's name**from the search results. In this case we will be looking at the member John Anderson.
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16 == B.M.M. ==
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18 [[image:1599766529.png]]
19 Now that we have found the account we are looking for this screen will appear. This is the**Brivo Member Maintenance** area for the account.
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21 There are five main fields that can be adjusted. Those are:
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23 1. **Select Member**
24 1. **Member Brivo Access**
25 1. **Brivo Access Codes**
26 1. **Access Period**
27 1. **Group Membership**
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29 == 1. Select Member ==
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31 [[image:1599832065.png]]
32 **Select member** lets you go to the **Find a Member** screen for you to find another member in **B.M.M**. Click **Select Member**.
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34 == Select Member ==
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36 [[image:1599766535.png]]
37 This brings you back to the**Find a Member** screen.
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39 == 2. Member Brivo Status ==
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41 [[image:1599864835.png]]
42 **Member Brivo Status** will show you the current status of that member in your Brivo panel.
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44 A member can have an **Active** or **Suspended status** or the field will be **Blank**. If the field is **Blank** the member is **NOT** a user in the Brivo panel.
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46 On the right you will see four links. **Create**, **Remove**, **Suspend** or **Reinstate**.
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48 **Create:** Will allow you to create a member a user account on your Brivo panel
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50 **Remove:** Will allow you to remove a user account for the member on your Brivo panel
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52 **Suspend:** Will allow you to suspend Brivo access
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54 **Reinstate:** Will allow you to reinstate a members Brivo access with a suspended status
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56 Further details on the functionality of all these steps are in other lessons in the manual.
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58 == 3. Brivo Access Codes ==
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60 [[image:1599930369.png]]
61 The **Brivo Access Codes** field is where you will view and make adjustments to a members **Card** or **PIN** number for Brivo access.
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63 To remove a **Card** or **PIN** number, all that needs to be done is to delete the number in the **Card** or **PIN** number field and select either **Update** on the right.
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65 To add a **Card** or **PIN** number just place the **Card** or **PIN** number in the correct field and select either **ADD**or **Update** on the right.
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67 == 4. Access Periods ==
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69 [[image:1599897611.png]]
70 The **Access Period** section is where you can view and adjust a member time period for Brivo Access.
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72 The **From** period will always default to the day that the member was first signed up in the club.
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74 The **To** period will either show as **Blank** for a **Open End** member (as pictured) or will have the date of when a members contracted membership expires.
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76 Both of these fields can be adjusted by selecting the **Calendars** that appear on right of each field. Selecting the date you would like to show and then selecting**Update Period**.
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78 == 5. Group Membership ==
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80 [[image:1599864843.png]]
81 The **Group Membership** field is where you will be able to control which group(s) your members belong to.
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83 Any **Available Group** that is on your Brivo Panel will appear in the **Available** section and any group that the member is in on your Brivo Panel will appear in the **Joined** section.
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85 To place another group in the **Joined** section, all that will have to be done is select the group in the **Available**section that you wish for your member to Join and select the **arrow (<)**to move that group to the **Joined** section. Once that is done you will select the **Save Group Membership** link on the right and that member will now be in that group on your Brivo Panel.
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87 To place another group in the **Available** section, all that will have to be done is select the group in the **Joined** section that you wish for your member to Join and select the **arrow (>)**to move that group to the **Available** section. Once that is done you will select the **Save Group Membership** link on the right and that member will not now be in that group on your Brivo Panel.
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89 More information regarding the maintenance of groups is in another lesson in the manual.
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91 This completes the **Overview of Brivo Member Maintenance**. If you have any questions or concerns please feel free to contact **eFit Financial Client Support (877-772-3348)** for assistance.