Version 6.1 by Isaac Mejia on 2026/06/08 19:59

Show last authors
1 {{include reference="KBArticleHeader.WebHome"/}}
2
3 **Brivo Member Maintenance** is a new enhancement for all of our **Brivo Access Control** clubs. **Brivo Member Maintenance** or **B.M.M.** for short will let our****Brivo clubs have more control over their Brivo panels through our **Club Advantage** software than ever before. This is a brief overview of **B.M.M.**and what you will be looking for when navigating through this feature.
4
5 == Accessing B.M.M. through Operations ==
6
7 [[image:1590558846.png]]
8 On the **Operations**page of Club Advantage, you will see a section labelled **Brivo**, containing two links: **Groups**and **Members**. We will be going over **Groups**later, but for now select **Members**to open **B.M.M.**
9
10 Once you select **Members**from the two links, a**Find a Member**screen will appear for you to find you to find any member you have.
11
12 You can find any member through the **Search Criteria** field by their **First**or**Last name**, **Member ID**, **Account #**, **Alt Account #** or **Phone Number**.
13
14 Once you find the account you are looking for select the **member's name**from the search results. In this case we will be looking at the member John Anderson.
15
16 == B.M.M. ==
17
18 [[image:1599766529.png]]
19 Now that we have found the account we are looking for this screen will appear. This is the**Brivo Member Maintenance** area for the account.
20
21 There are five main fields that can be adjusted. Those are:
22
23 1. **Select Member**
24 1. **Member Brivo Access**
25 1. **Brivo Access Codes**
26 1. **Access Period**
27 1. **Group Membership**
28
29 == 1. Select Member ==
30
31 [[image:1599832065.png]]
32 **Select member** lets you go to the **Find a Member** screen for you to find another member in **B.M.M**. Click **Select Member**.
33
34 == Select Member ==
35
36 [[image:1599766535.png]]
37 This brings you back to the**Find a Member** screen.
38
39 == 2. Member Brivo Status ==
40
41 [[image:1599864835.png]]
42 **Member Brivo Status** will show you the current status of that member in your Brivo panel.
43
44 A member can have an **Active** or **Suspended status** or the field will be **Blank**. If the field is **Blank** the member is **NOT** a user in the Brivo panel.
45
46 On the right you will see four links. **Create**, **Remove**, **Suspend** or **Reinstate**.
47
48 **Create:** Will allow you to create a member a user account on your Brivo panel
49
50 **Remove:** Will allow you to remove a user account for the member on your Brivo panel
51
52 **Suspend:** Will allow you to suspend Brivo access
53
54 **Reinstate:** Will allow you to reinstate a members Brivo access with a suspended status
55
56 Further details on the functionality of all these steps are in other lessons in the manual.
57
58 == 3. Brivo Access Codes ==
59
60 [[image:1599930369.png]]
61 The **Brivo Access Codes** field is where you will view and make adjustments to a members **Card** or **PIN** number for Brivo access.
62
63 To remove a **Card** or **PIN** number, all that needs to be done is to delete the number in the **Card** or **PIN** number field and select either **Update** on the right.
64
65 To add a **Card** or **PIN** number just place the **Card** or **PIN** number in the correct field and select either **ADD**or **Update** on the right.
66
67 == 4. Access Periods ==
68
69 [[image:1599897611.png]]
70 The **Access Period** section is where you can view and adjust a member time period for Brivo Access.
71
72 The **From** period will always default to the day that the member was first signed up in the club.
73
74 The **To** period will either show as **Blank** for a **Open End** member (as pictured) or will have the date of when a members contracted membership expires.
75
76 Both of these fields can be adjusted by selecting the **Calendars** that appear on right of each field. Selecting the date you would like to show and then selecting**Update Period**.
77
78 == 5. Group Membership ==
79
80 [[image:1599864843.png]]
81 The **Group Membership** field is where you will be able to control which group(s) your members belong to.
82
83 Any **Available Group** that is on your Brivo Panel will appear in the **Available** section and any group that the member is in on your Brivo Panel will appear in the **Joined** section.
84
85 To place another group in the **Joined** section, all that will have to be done is select the group in the **Available**section that you wish for your member to Join and select the **arrow (<)**to move that group to the **Joined** section. Once that is done you will select the **Save Group Membership** link on the right and that member will now be in that group on your Brivo Panel.
86
87 To place another group in the **Available** section, all that will have to be done is select the group in the **Joined** section that you wish for your member to Join and select the **arrow (>)**to move that group to the **Available** section. Once that is done you will select the **Save Group Membership** link on the right and that member will not now be in that group on your Brivo Panel.
88
89 More information regarding the maintenance of groups is in another lesson in the manual.
90
91 This completes the **Overview of Brivo Member Maintenance**. If you have any questions or concerns please feel free to contact **eFit Financial Client Support (877-772-3348)** for assistance.