Wiki source code of Why Was A Payment Declined?
Version 7.1 by Isaac Mejia on 2026/06/08 20:03
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| author | version | line-number | content |
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1.1 | 1 | {{include reference="KBArticleHeader.WebHome"/}} |
| 2 | |||
| 3 | == Go to Member Profile == | ||
| 4 | |||
| 5 | [[image:1579647001.png]] | ||
| 6 | == Choose Member == | ||
| 7 | |||
| 8 | [[image:1579483155.png]] | ||
| 9 | Search for, and then select the member in question. | ||
| 10 | |||
| 11 | == Transaction Tab == | ||
| 12 | |||
| 13 | [[image:1579450388.png]] | ||
| 14 | 1. Click on the Transactions Tab | ||
| 15 | 1. Click on the Payment ID of the Returned Item Notation (Status in Red). | ||
| 16 | |||
| 17 | == Reason == | ||
| 18 | |||
| 19 | [[image:1579319365.png]] | ||
| 20 | Comments displayed will show the reason for the decline of the payment. |