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How To Create A New User In Brivo

Version 10.1 by Isaac Mejia on 2026/06/08 20:03
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Brivo facilities will need toCreate New Users in Brivo Member Maintenance for new members to have access to the facility. This is a step-by-step lesson on how you canCreate a New User in Brivo.

Creating New Users in Brivo

There a three ways you can create a new user in Brivo - by going through Add A Member, Brivo Member Maintenance or Member Profile.

Creating a New User in Brivo Through Add A Member

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When creating a new member in Add a Member under the Member Details section on the bottom right hand side you will see the Card Number field.

You can place a Brivo card number in this field. You will then complete entering in the membership and Submitthe account. Once the account has been submitted and Active in eFit the member will be Active in Brivo and automatically placed under the Default group listed in Brivo Group Maintenance.

If you have any questions in regarding Groups and Brivo Group Maintenance please refer to the Overview of Brivo Group Maintenance lesson in the manual.

Creating a New User Through Brivo Member Maintenance and Placing a Brivo card in the Card # Field

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You will need to access Brivo Member Maintenance through the OperationspageorMember Profile. If you’re not sure on how to access Brivo Member Maintenance, please look over the Overview of Brivo Member Maintenance lesson for instructions.

As you can see on the top a message appears stating that the member is NOTaBrivo User and it will require us to Createan account

On the right you will see a "Create" link highlight in blue. On the left you will see the Brivo Access section and that the Card #field is blank and below that the Group Membership field which will show the Available groups in your Brivo panel.

Please place the Brivo card number you wish to assign the member in the empty Card # field.

Placing a Member in the Proper Group

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You will now need to place the member in the proper Group for access to the facility.

You should know which Groups will have access for your doors at your facility. For example this group, Club Members gives the member entry access to the front door.

You will want to select the correct Group(s) for what the member will have access to. You will then select the < icon.

If you have any questions in regarding Groups and Brivo Group Maintenance please refer to the Overview of Brivo Group Maintenance lesson in the manual.

Placing a Member in the Proper Group

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Once the < icon is selected it will then move the group selected from the Available section to the Joined section.

Now that has been done on the top right hand corner of Brivo Member Maintenance you will see the ADD(or Update if member is already in Brivo) link. Please run your mouse to that link and select it.

If you have any questions in regarding Groups and Brivo Group Maintenance please refer to the Overview of Brivo Group Maintenance lesson in the manual.

Confirmation

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Now that you have selected the ADD link a screen will appear confirming if you want to create a Brivo Account for this member. You will select Yes.

Finished

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Once it has been processed. A message in green will appear saying that the user account for the member has been created in Brivo. You can also see that under the Member Brivo Status the member has a status of Active.

This completes the How to Create a New User in Brivo lesson.