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Last modified by Isaac Mejia on 2026/06/08 20:03
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1 {{include reference="KBArticleHeader.WebHome"/}}
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3 Brivo facilities will need to**Create New Users** in **Brivo Member Maintenance** for new members to have access to the facility. This is a step-by-step lesson on how you can**Create a New User in Brivo**.
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5 == Creating New Users in Brivo ==
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7 There a three ways you can create a new user in Brivo - by going through **Add A Member**, **Brivo Member Maintenance** or **Member Profile**.
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9 == Creating a New User in Brivo Through Add A Member ==
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11 [[image:1590722710.png]]
12 When creating a new member in **Add a Member** under the **Member Details** section on the bottom right hand side you will see the **Card Number** field.
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14 You can place a **Brivo** card number in this field. You will then complete entering in the membership and **Submit**the account. Once the account has been **submitted** and **Active** in **eFit** the member will be **Active** in **Brivo** and automatically placed under the **Default** group listed in **Brivo Group Maintenance**.
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16 If you have any questions in regarding **Groups** and **Brivo Group Maintenance** please refer to the **Overview of Brivo Group Maintenance** lesson in the manual.
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18 == Creating a New User Through Brivo Member Maintenance and Placing a Brivo card in the Card # Field ==
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20 [[image:1590624410.png]]
21 You will need to access **Brivo Member Maintenance** through the **Operations**page****or**Member Profile**. If you’re not sure on how to access **Brivo Member Maintenance**, please look over the **Overview of Brivo Member Maintenance** lesson for instructions.
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23 As you can see on the top a message appears stating that the member is **NOT**a**Brivo User** and it will require us to **Create**an account
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25 On the right you will see a **"Create"** link highlight in blue. On the left you will see the **Brivo Access** section and that the **Card #**field is blank and below that the **Group Membership** field which will show the **Available** groups in your Brivo panel.
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27 Please place the **Brivo** card number you wish to assign the member in the empty **Card #** field.
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29 == Placing a Member in the Proper Group ==
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31 [[image:1599897631.png]]
32 You will now need to place the member in the proper **Group** for access to the facility.
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34 You should know which **Groups** will have access for your doors at your facility. For example this group, **Club Members** gives the member entry access to the front door.
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36 You will want to select the correct **Group(s)** for what the member will have access to. You will then select the **< icon**.
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38 If you have any questions in regarding **Groups** and **Brivo Group Maintenance** please refer to the **Overview of Brivo Group Maintenance** lesson in the manual.
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40 == Placing a Member in the Proper Group ==
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42 [[image:1599766558.png]]
43 Once the **< icon** is selected it will then move the group selected from the **Available** section to the **Joined** section.
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45 Now that has been done on the top right hand corner of **Brivo Member Maintenance** you will see the **ADD**(or **Update** if member is already in Brivo) link. Please run your mouse to that link and select it.
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47 If you have any questions in regarding **Groups** and **Brivo Group Maintenance** please refer to the **Overview of Brivo Group Maintenance** lesson in the manual.
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49 == Confirmation ==
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51 [[image:1599897641.png]]
52 Now that you have selected the **ADD** link a screen will appear confirming if you want to create a Brivo Account for this member. You will select **Yes**.
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54 == Finished ==
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56 [[image:1599864867.png]]
57 Once it has been processed. A message in green will appear saying that the user account for the member has been created in **Brivo.** You can also see that under the **Member Brivo Status** the member has a status of **Active**.
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59 This completes the **How to Create a New User in Brivo** lesson.